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Improving how Quality Analysts and Data Scientists experience in bank customer call centre
HSBC: Using Google Cloud to improve customer service at call centers →
滙豐應用AI 監察電話客服質素 →
滙豐Call Center揭秘｜引入AI監察銷售對話 →
滙豐Call Center揭秘｜日均處理4萬個來電 →
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